Terms & Conditions
Delivery PolicyWe aim to dispatch all orders within 24 hours. In exceptionally busy periods we sometimes need an extra 24 hours. Orders under 18 inches wide are sent Royal Mail First Class Recorded. Orders over 18 inches wide are sent Parcelforce 48. Both services should arrive within two days of dispatch and require a signature from the recipient. Both services are tracked and a tracking number will be added to your order upon dispatch. Please note once your item is dispatched it is under the care of Royal mail, and sometimes delays do occur.
Refund And Cancellation PolicyIn the unlikely event you are unhappy with your item you may return it to us within 14 days of receipt. We will issue a full refund. We may charge a restocking fee of 25% if there is no fault with the product. The return postage costs will be at your expense.
Please note due to different monitor settings the colours of your canvas picture sometimes may vary slightly to what you see on your computer screen.
Dolphin-Design is the trading name of Dolphin-Design 2012 Ltd.
Registered in England No. 08257889
Registered Office, 5 Jupiter House, Calleva Park, Aldermaston, Reading, Berks, RG7 8NN